Thread: ping 2000-4000 ms...

i posted this before but it "disappeared" so, i'm going to try one more time... i have brighthouse network, brighthouse get's it's internet line through Road Runner, whenever i download a file via P2P, say as an example the savage nation an mp3 file that i download and listen to every day, my ping time will go from 50 ms to 90 and so on and so forth until eventually "doesn't take long" it get's up to 2000 ms and will continue up until it reaches over 4000 ms Response time.. i can guarantee that we have good hardware, we have three computers one of them being vista, the other two being xp"one tower,one brand new laptop" and when ever i go to get a file "no matter the size!" my connection will start to do the same old thing, i have contacted BRIGHTHOUSE and have went up to level two technical support, they have tried to say that the reason is either bad hardware "verified that it isn't that" or it's malware "i reformatted my external hard drive and re-installed ubuntu 9.04 onto it "so that i know that, that is total malarkey" they have even tried to push "it's firefox, you need to clear your browser cache" now i know it's none of this, but i wanted to verify that it isn't just me that thinks this.. i have posted about this in the brighthouse section, they told me to post here, but someone was helping me and i just gave up, until now "giving it that old college try"

i do have wireless, but it is heavily encrypted with a 38 character TKIP WPA password so i don't think that is the problem.. plus i switched out the ddwrt firmed WRT54G for a WRT54GL router with a diffrent dd-wrt firmware... i hope someone can please verify this is NOT a hardware problem..

and btw my connection IS encrypted and i AM running Peer guardian2!