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This is a discussion on Email problem on charter within the Charter forums, part of the Cable Company Forums category; Hello, I am having trouble with my charter email account, I can send and receive emails sent by me fine. ... Cable Television Discussion Forums satellite forum diretv forum sling slingbox sony viseo lcd hdtv rca digital cable tv forums 722k 922 slingloaded comcast satellite network time warner azbox fta forum suddenlink coolsat cable dvr receiver 5000 622 HR21 HR20 722 hdtv dbmvtechs hd cable jobs MultiChannel iptv uverse 722 522 622 CE coax Comcast hulu boxee mse
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Thread: Email problem on charter

  1. 10-24-2009 01:35 PM #1
    ToTaLeClipse
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    Default Email problem on charter

    Hello, I am having trouble with my charter email account, I can send and receive emails sent by me fine. Further,ore, I can also send emails to other people, but if that person attempts to reply to my email, I will never get it no matter how many times I press the send/receive button in Outlook Express. I have called Charter multiple times and they have done nothing, somebody help please!!! Thank you.
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  2. 10-24-2009 01:36 PM #2
    aXis
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    So let me understand this...

    You compose an email to yourself using your Charter address and you can send it fine. Then you click send/receive and it shows up in your inbox. Is that right?

    Have you tried sending to yourself from another webmail service like Yahoo or Gmail or Hotmail? Do you get these sent to yourself or not?

    Are you sure that the people sending you the email have the exact address for you right?

    Do you see these missing emails in your inbox if you access your Charter email account via the Charter webmail link on Welcome to Charter.net - Home

    And as was mentioned, any SPAM filtering on or somehow have you added these people to your blocked senders list?
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  3. 10-24-2009 01:37 PM #3
    Short Circuit
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    i too have had this issue. i could receive email from other people, but i could not send them. after 3 calls to Charter tech support (which was quite useless, btw, considering i know more than the 3 tech support people i spoke with) i was informed that it was a windows mail issue. well, it is not. i found out the issue is that Charter's e-mail server is marking mail sent from my addresses as spam. i made a new e-mail account and it can send fine, but the others cannot. ive sent e-mails to Charter about my 2 addresses that are not working but have received no response. i wish they would, as i want those e-mail addresses to work so i dont have to go all over the web and change my information because Charter's server says im a spammer.
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