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This is a discussion on A28 Guide Upgrade question - corruption possible? within the Comcast forums, part of the Cable Company Forums category; If I'm using the box when the upgrade goes thru (say I'm watching and recording a program), then will my ... Cable Television Discussion Forums satellite forum diretv forum sling slingbox sony viseo lcd hdtv rca digital cable tv forums 722k 922 slingloaded comcast satellite network time warner azbox fta forum suddenlink coolsat cable dvr receiver 5000 622 HR21 HR20 722 hdtv dbmvtechs hd cable jobs MultiChannel iptv uverse 722 522 622 CE coax Comcast hulu boxee mse
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Thread: A28 Guide Upgrade question - corruption possible?

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    Green Horn AlbNyc is on a distinguished road
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    Default A28 Guide Upgrade question - corruption possible?

    If I'm using the box when the upgrade goes thru (say I'm watching and recording a program), then will my DVR accept the upgrade? Also, If I press the power button on the remote when the upgrade is being downloaded, then will that mess up the upgrade?

    Reason I'm asking this is that we have family members up at all hours, so anyone could theoretically forget that when the box randomly turns off, it's for a reason :P. Could any button-pressing cause the upgrade to fail and the box to either a) not receive the upgrade, or b) have the upgrade corrupted and the box requiring an exchange?

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    Mike Inman mike has disabled reputation mike's Avatar
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    Default Re: A28 Guide Upgrade question - corruption possible?

    Quote Originally Posted by AlbNyc View Post
    If I'm using the box when the upgrade goes thru (say I'm watching and recording a program), then will my DVR accept the upgrade? Also, If I press the power button on the remote when the upgrade is being downloaded, then will that mess up the upgrade?

    Reason I'm asking this is that we have family members up at all hours, so anyone could theoretically forget that when the box randomly turns off, it's for a reason :P. Could any button-pressing cause the upgrade to fail and the box to either a) not receive the upgrade, or b) have the upgrade corrupted and the box requiring an exchange?
    I'm also wondering if they try to push buttons during an upgrade, if anything on the screen says "Software update in progress" or any indication to the end user on the TV screen that the box isn't broken, just getting updated.

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    Green Horn helter is on a distinguished road
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    Default Re: A28 Guide Upgrade question - corruption possible?

    Quote Originally Posted by AlbNyc View Post
    If I'm using the box when the upgrade goes thru (say I'm watching and recording a program), then will my DVR accept the upgrade? Also, If I press the power button on the remote when the upgrade is being downloaded, then will that mess up the upgrade?

    Reason I'm asking this is that we have family members up at all hours, so anyone could theoretically forget that when the box randomly turns off, it's for a reason :P. Could any button-pressing cause the upgrade to fail and the box to either a) not receive the upgrade, or b) have the upgrade corrupted and the box requiring an exchange?
    Possible yes, probably no. Anything is possible.

    It generally does not shut off, it reboots and I believe there is a time period where it waits for you to reboot it, if not done then forces itself. However there are always one offs, and sometimes boxes shut off but do not turn back on, sometimes the download is corrupt and needs a forced redownload, etc..

    No there is no way to not receive the upgrade by pressing a button [unless its the button that controls the power outlet in your house], the Out of band carrier is always sending data to your box anyway, it just sends the new guide and once the box reboots it is what is loaded into ram and used. Some boxes may indicate they are downloading data, generally these are the older big beast moto's with the clock on the front that I see do it, but this is after a forced redownload too, and not under normal operation.

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