Motorola DCX3400 and Samsung HLT6189s Problem I have an apparent compatability problem with my new Comcast Motorola DCX3400 and the 2007 Samsung HLT6189S. They are wired via HDMI 1.3 cables via a Sony DG820 receiver. The receiver is not the problem, since this problem happens when I bypass the receiver (i.e. running the HDMI direct to the TV from the box).
Here's the problem. I set the Motorola box to 16:9, 1080i, and 480p (overide). This setting stays until video or audio sources are changed on the TV or receiver (i.e. going to FM radio or Xbox from TV viewing, etc). Then, the box goes back to 720p automatically. In addition, "dvi" flashes on the Motorola box (where the time is). I think the TV and box communicate these settings to each other after source changes, but I don't know how or why. Comcast cannot help and they have no solutions thus far, other than swapping out the box. I've gone though all settings on the TV and still the same result. I have a message into Motorola to see if they have any solutions.
In a nutshell, the Samsung and Motorola "talk" to each other and my Motorola box has its settings changed from 1080i to 720p without me doing anything at all. Weird...
Does anyone here have any solutions?? Please help if you do!!!
Thanks.
Re: Motorola DCX3400 and Samsung HLT6189s Problem Have you tried using a different HDMI input port on the TV?
With the DCX connected directly on set to 1080i does the Info button on the Samsung remote indicate that it is receiving 1080i?
If you then turn off both the TV and the DCX and turn them back on without changing the TV soure or the DCX channel does the Samsung remote Info button still indicate 1080i?
If you then switch to ABC, FOX or ESPN HD which are broadcast in 720 does the DCX continue to send 1080i?
Re: Motorola DCX3400 and Samsung HLT6189s Problem Have you tried using a different HDMI input port on the TV?
Yes, I've tried all three HDMI inputs.
With the DCX connected directly on set to 1080i does the Info button on the Samsung remote indicate that it is receiving 1080i?
Yes, the Samsung indicates 1080i when I press "info".
If you then turn off both the TV and the DCX and turn them back on without changing the TV soure or the DCX channel does the Samsung remote Info button still indicate 1080i?
Yes, when I do this, it stays on 1080i. Even if the cable box goes on or off first or second, it stays on 1080i.
If you then switch to ABC, FOX or ESPN HD which are broadcast in 720 does the DCX continue to send 1080i?
Yes, it stays on 1080i on all of them.
Re: Motorola DCX3400 and Samsung HLT6189s Problem Are you sure this problem occurs when the receiver is bypassed? If the stb is direct connected to the tv and you cycle thru other inputs, the stb reverts to 720p?
In case you are unaware, your Sony STR-DG820 has an HDMI control feature. Page 80 of the owner's manual indicates how one would enable or disable the feature. I would recommend you make sure it is disabled.
In case you haven't seen it, here is a Motorola DCX3400 User's Manual . Here is a pertinent quote on page 34 "When connecting the DCX3400 to an HDMI (or DVI) TV, the TV provides the DCX3400 with its list of supported video formats." A list of native resolutions is automatically populated, which can then be carefully modified.
Have you tried the "Native" setting instead of 1080i?
Re: Motorola DCX3400 and Samsung HLT6189s Problem Whe the STB reverts to 720p does the TV info button also say is is receiving 720p? Are you watching a 720p channel when the STB reverts to 720p?
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