I am getting about 5KB-40KByte /second on a 3meg connection with terrible packet loss and lag. During early mornings I can get decent speeds, but anything after noon until a while after midnight is garbage.

My signals are the same as they always are, the upstream is a bit high, but its actually better than it used to be when i was pulling down almost 400KB/s every day.

Can a real tech get in touch with me? The normal techs want me to schedule a service call, which will result in them telling me nothing is wrong with my line or modem, and nothing will happen.