Thread: LAN Settings after Windows Update

I service a bunch of computers in a condo that has their own cable broadband.

My customers are calling me with a connection problem, browser not opening.
"Page cannot be displayed."

Through a stroke of luck, the guy that watches out for their closed TV happened to find that by going to Internet Explorer "Tools/Internet Options/Connections/LAN Settings" and unchecking "Automatically detect settings", you now connect with no problem.

I was setting up a new PC with Windows 7 when I found this problem.
I don't know whether this is a default setting or what but I'm curious as to why this would only happen to this particular service.
I have mucho customers with Comcast and ATT DSL and this place is the only one with that problem.

Anyone have any idea why this happened?

Not just one customer.
Some are using routers, others are connecting directly to the cable modem.
I fix the problem by having them uncheck the Automatic... in the LAN settings and fixes the problem.
The system is supplied through 2 T1 lines from Liquid. They no nothing about it.
Since its a fixable problem, so I'm not overly concerned.